The Six Key Questions

Can you organization benefit from implementing a Configuration Lifecycle Management (CLM) Approach?

QUESTION 1

^{Increasing Product Complexity}

^{Are your products becoming more complex?}

Innovation doesn’t stop. Increasing features, functions and options that reflect changing customer preferences continue to rise.

With CLM, the product definitions created by Engineering are aligned with the customer preferences from Marketing, resulting in faster time to market with new and updated products.

QUESTION 2

^{Global Sales Channels}

^{Does your company have plans to sell in new markets or via new distribution channels?}

True growth comes from global expansion. But with global expansion comes additional complexities.

What are the local regulations in terms of safety?
What are the regional customer preferences?
How does geography and climate impact product design and offerings?

CLM ensures your sales teams have access to correct product and pricing data, so they can accurately and quickly quote and sell the right product at the right price.

QUESTION 3

^{Smart, Connected Products}

^{Are you integrating software into your products?}

Internet of Things and Edge Computing are just the beginning. The proliferation of embedded software and sensors means your relationship to the product and the customer continue long after the point of sale.

By having full knowledge of your installed base, CLM ensures that when your customers upgrade the OS in their products, you maintain a complete digital twin for upsell, cross-sell and service revenue.

QUESTION 4

^{Manufacturing Optimization}

^{Have your manufacturing facilities experienced a stoppage due to an incorrect BOM?}

Stopping a production line can cost your company millions of dollars per hour, not to mention the negative customer experience.

By having only accurate, verified configuration data available to Sales, Manufacturing, Engineering and Service, there is no chance of one business unit building a quote based on outdated product or pricing data.

QUESTION 5

^{Service Excellence}

^{Do you have an accurate and thorough understanding of your installed base?}

There are few things more frustrating than sending a service technician to a remote location, only to find out the service order doesn’t reflect after-market changes or upgrades.

Maintaining accurate configuration data doesn’t only apply to ‘pre-sales.’ That same configuration thread needs to be maintained to reflect upgrades and changes, including software updates and prior service modifications.

QUESTION 6

^{New Product Introduction}

^{Are your competitors beating you to market with new product innovations?}

If you’re not first, you’re last.

Your company needs to be responsive to changing market preferences to execute new product introductions at scale. With CLM, Marketing and Engineering data is shared in a way that enables companies to leverage customer input into new product designs faster.

Check off all that are relevant to you and your organization.

You can select more than one._.

Q1. Your products are becoming more complex.
Q2.Your company have plans to sell in new markets or via new distribution channels.
Q3. You are integrating software into your products.
Q4. Your manufacturing facilities have experienced a stoppage due to an incorrect BOM.
Q5. You are sometimes missing an accurate and thorough understanding of your installed base.
Q6. Your competitors are beating you to market with new product innovations.

If you've checked off more than 3, then your organization could benefit from a CLM approach.
Go to the last page of this document to contact us for more information.